Loyalty Card

How It Works

1. 1
   Pick up your card Ask your server for a loyalty card on your next visit to The Wheelhouse. It's free and takes just a moment.
2. 2
   Collect stamps Present your card each time you visit. We'll stamp it for every qualifying spend — details available in-venue.
3. 3
   Enjoy your reward Once your card is complete, hand it in and we'll apply your reward to that visit. Then pick up a fresh card and start again.

Our loyalty programme sits at the heart of what we do at The Wheelhouse, because we believe that the people who walk through our doors are more than just guests — they are part of our extended family. Every time you visit, whether for a leisurely lunch, a celebratory dinner, or simply a drink at the bar, we want you to feel genuinely appreciated. The complimentary nature of the scheme means there are no barriers to joining and no hidden costs, just a simple, honest way for us to say thank you for choosing to spend your time with us in Falkirk.

The ritual of collecting stamps is deliberately simple and unhurried, much like the experience we aim to create in our dining room. Each visit earns you a mark on your card, and as those stamps accumulate, so too does the anticipation of the reward that awaits. We like the idea that your loyalty card becomes a little keepsake of your time with us — a record of shared meals, good conversation, and memorable occasions. It is our quiet way of acknowledging the trust you place in us each time you return.

We understand that regular guests often become the very soul of a restaurant, shaping its atmosphere and character through their familiarity and warmth. That is why our rewards are designed to feel personal rather than transactional. When your card is full, the reward we offer is our chance to treat you to something special on our terms, reflecting the same care and attention that goes into every dish and every drink we serve. It is a small gesture, but one that carries real meaning for us.

The Wheelhouse is part of the Townhouse Restaurants family, and our loyalty scheme extends across that network of venues. This means that wherever your travels take you within the group, your card travels with you, and every stamp you earn brings you closer to your reward. It is a lovely way to discover other establishments while still feeling that thread of connection back to your home venue in Falkirk, where the team knows your name, your preferences, and exactly how you like your coffee.

Joining is as easy as asking your server on your next visit — there is no lengthy application process, no forms to fill in, and no waiting period. Simply request a card, and from that moment you are part of the programme. We encourage you to keep it handy and to present it each time you dine or drink with us, so that no visit goes unrecorded. Whether you are a first-time visitor or a long-standing regular, we would be delighted to welcome you into the scheme and to start rewarding your loyalty from the very first stamp.